Frequently Asked Questions

I already have a business plan, why do I need PlanHQ?

How often have you achieved that plan? PlanHQ takes your static document and turns it into a plan that you can track and complete. No more yearly checks, you can make changes and update your plan at any time.

Will my information be secure? Where is it hosted?

Access to PlanHQ is protected via a username and password. Only once you successfully login to PlanHQ via your unique PlanHQ site address can you access your private Plan. Engine Yard manages not only the hosting facility which is a purpose built, high availability hosting facilities hosting many other mission critical business applications, but also full 24x7 operational monitoring and systems administration services. Read our security policy and our privacy policy for more information.

Is there an offline version or one I can download?

PlanHQ is proudly an online tool that you can access from anywhere with an internet connection. You can download your plan at any stage, but have to signup for the online version to use PlanHQ.

Can I download my plan if I don’t want to use PlanHQ anymore?

PlanHQ is proudly an online tool that you can access from anywhere with an internet connection. You can download your plan at any stage, but have to signup for the online version to use PlanHQ.

Project management tools are excellent for what they do, managing projects of a fixed time period. PlanHQ compliments this well by providing the long term, strategic view.

How do I unsubscribe from PlanHQ?

If you no longer want to use PlanHQ, just go into Settings at the top of the screen, click on My Account, then Cancel My PlanHQ Account from Your Payment Method. Otherwise, your account will automatically be canceled after your trial expires and you will no longer receive emails from PlanHQ.

“Hi, I’m Tim Norton, CEO & co-founder of PlanHQ and I’d love to hear from you. Send me an email with any questions or feedback and I’ll get back to you ASAP.”
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